Cancelling the subscription must be done from the website.
The website works best in Google Chrome. Not all features appear with Internet Explorer.
Log into your website using your email address and password.
Hover over the Cameras tab and click on Dashboard
To the right of your data graph, click on Manage Plan.
Select to Cancel.
When you select to cancel your modem the data you purchased will be available until the end of the cycle.
Note: If you are not using Google Chrome, you will only see the option to Remove the modem. This will cancel the subscription immediately, and remove it from your account.
If you do not see your camera on your dashboard you must call us to cancel.
You can contact us at 1-800-653-3334. We are available Monday through Friday from 8:00 AM to 4:00 PM Central Time.